Returns + Exchanges
Returns / Exchanges
💖 While I’m committed to your satisfaction, please review your order carefully before submitting it. Because One Crazy Mama merchandise is made on demand to your specifications, I cannot offer refunds or exchanges for items purchased in the wrong size or color. Please check the sizing charts and color options before ordering.
💖 Exchanges or refunds are granted if the wrong item is sent by me.
💖 Any flaws or defects must be reported within 10 days of receiving your order.
💖 If you have any problems with your order, please contact me and I will gladly help resolve the issue.
📧 Email: jamestownk@msn.com
Thank you for supporting small business!
Jamie – One Crazy Mama
Processing Time
💙Online - Orders take 7-14 business days to process after you place your order.
💙Webstores - All Webstores (Business, Sports & School) sites take 3 weeks to process after your deadline.
If your webstore is open year round - orders will take 7-14 business days.
Each One Crazy Mama item is made just for you – Please check the size chart before ordering to ensure the best fit. Because every piece is handmade and made-to-order, all sales are final (no returns or exchanges, mama’s rules!). But hey, if I made a mistake on your order, I've got you covered and will happily remake it!
To keep your design looking fab:
✨ Turn inside out
✨ Wash cold
✨ Hang to dry (or tumble dry low if you’re living life on the edge — but hang dry is best for long-lasting looks!)
Color note: Different screens = different vibes. What you see may vary slightly from what you get, but I promise it’s still cute.
All designs (yep, even the custom ones) are created by One Crazy Mama and are proudly owned by me. That means I reserve the right to share any of my creations — including yours — on social media, because let’s be real... mama’s gotta show off her work! 💕
Thanks for supporting the crazy hustle!