Returns + Exchanges
Returns / Exchanges
💖 While I’m committed to your satisfaction, please review your order carefully before submitting it. Because One Crazy Mama merchandise is made on demand to your specifications, I cannot offer refunds or exchanges for items purchased in the wrong size or color. Please check the sizing charts and color options before ordering.
đź’– Exchanges or refunds are granted if the wrong item is sent by me.
đź’– Any flaws or defects must be reported within 10 days of receiving your order.
đź’– If you have any problems with your order, please contact me and I will gladly help resolve the issue.
📧 Email: jamestownk@msn.com
Thank you for supporting small business!
Jamie – One Crazy Mama
Processing Time
đź’™Online - Orders take 7-14 business days to process after you place your order.
đź’™Webstores - All Webstores (Business, Sports & School) sites take 3 weeks to process after your deadline.
If your webstore is open year round - orders will take 7-14 business days.
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Each One Crazy Mama item is made just for you – Please check the size chart before ordering to ensure the best fit. Because every piece is handmade and made-to-order, all sales are final (no returns or exchanges, mama’s rules!). But hey, if I made a mistake on your order, I've got you covered and will happily remake it!
To keep your design looking fab:
✨ Turn inside out
✨ Wash cold
✨ Hang to dry (or tumble dry low if you’re living life on the edge — but hang dry is best for long-lasting looks!)
Color note: Different screens = different vibes. What you see may vary slightly from what you get, but I promise it’s still cute.
All designs (yep, even the custom ones) are created by One Crazy Mama and are proudly owned by me. That means I reserve the right to share any of my creations — including yours — on social media, because let’s be real... mama’s gotta show off her work! 💕
Thanks for supporting the crazy hustle!